Maison de Glace

Contact Us

If you have questions, special requests, or just want to say bonjour — we’d love to hear from you.

Frequently Asked Questions

🕒 When will my order be delivered?

All orders are packed and shipped within 1–2 working days. You’ll receive an email confirmation once it’s on the way.

📦 Do you ship nationwide?

Yes! We deliver anywhere in the UK using insulated packaging to keep your ice cream frozen.

🍨 Can I request custom flavours?

At the moment, we offer 12 signature flavours — but keep an eye on our seasonal limited editions!

💳 What payment methods do you accept?

We accept all major debit/credit cards and Apple Pay. All payments are securely processed.